Terms of service
Terms of Service – Tuchny Puzzles
Welcome to Tuchny Puzzles (www.tuchnypuzzles.com). By using our website or purchasing our products, you agree to these terms.
1. Products & Services
We sell puzzles and custom puzzles. All orders are for personal use only.
2. Payments
We accept a wide range of payment options to make your shopping experience easy and secure:
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Credit & Debit Cards (via Shopify Payments)
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Visa, Mastercard, American Express, Discover, Diners Club
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Accelerated Checkout Options
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Shop Pay, Apple Pay, Google Pay, PayPal Express, Amazon Pay
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Local/Regional Methods
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iDEAL, Bancontact (Europe), UnionPay (Singapore), others depending on location
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Manual/Offline Payments
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Bank Transfers, Cash on Delivery (COD), Money Orders
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Third-Party Payment Providers
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Stripe, Authorize.Net, Adyen, 100+ others (may have extra fees)
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Paying Shopify Bills
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Credit Cards, PayPal, Shopify Balance, ACH (U.S.), SEPA Direct Debit (Europe), UPI (India)
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Orders are processed securely at checkout.
3. Refunds & Returns
We accept refunds for eligible products. To request a refund, contact us at info@tuchnypuzzles.com with your order details. Refunds will be processed promptly once approved.
4. Age Requirements
Our products are suitable for all ages. Orders must be placed by someone old enough to complete the transaction.
5. Shipping & Delivery
We ship to addresses provided during checkout. Delivery times may vary depending on location. We are not responsible for delays caused by carriers.
6. User Responsibilities
By using our site, you agree to:
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Provide accurate information during checkout.
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Respect copyright and trademarks.
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Avoid misuse of the website or its content.
7. Limitation of Liability
Tuchny Puzzles is not liable for damages beyond the cost of purchased products. We strive to ensure accuracy but cannot guarantee the website is error-free at all times.
8. Changes to Terms
We may update these Terms of Service at any time. Updated terms will be posted on this page with the effective date.
9. Contact Us
Questions, concerns, or support? Contact us:
Email: info@tuchnypuzzles.com
Address: 17759 Rue Victor, Mirabel, Canada
Website: www.tuchnypuzzles.com